START YOUR JOURNEY WITH US
JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.
LOVE WHAT YOU DO EVEN MORE
At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience.
Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following:
- An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels.
- Learning opportunities with some of the best professionals the region has to offer.
- We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule.
- A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and:
- World class training and development, including leadership development.
- Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!
- Discounted food & drink in all our restaurants and bars.
- Discounts for your friends and family.
- Unlimited career opportunities (Internationally and locally)
- Medical and Life insurance
- Amazing support to ensure you have all the tools you require to complete your day-to-day tasks.
OUR EXPECTATIONS FROM THE ROLE:
- The following are specific responsibilities and contributions critical to the successful performance of the position:
- Answer the Telephone in a courteous and efficient manner, as per Hotel standards.
- Record all incoming calls, requests, tasks and incidents on the log sheet and ensure that they are followed up. To make sure that all guest requests are carried out to the Hotel standards.
- Attend to the Reception and ensure visitor, supplier and contractor requests are handled accordingly
- Responsible for Maintenance Contracts’ administration, with 3 rd party vendors/contractors, as may be assigned
- Maintain all files and trace system in the engineering office in a neat and orderly manner
- To follow up daily on enterprise system updates (i.e. Transcendent, GXI Platform, Oasys), and assure full compliance
- Update the GSS scoreboard daily
- Monitor stationary supply
- Post important announcements, information and message on the Bulletin board
- Update the HLP records daily
- Pest control report update
- Update monthly departmental Training report
- Prepare monthly departmental meeting presentation & agenda. Distribute meeting minutes accordingly
- Responsible for preparing the departmental duty roster & vacation Plan Tracker
- To coordinate all other HR related processes for the department, such as Ticket Reimbursement, Onboarding, Job Chats, Cross-Training, Probation & Performance reviews, Training etc
- Responsible for departmental pay-slip distribution
- Responsible to ensure follow up and closure of pending asset Green stickers
- Prepare Local expense reports, Technician Training Manuals & Certificates
- Update departmental Organization Chart
- Provide assistance and support during special events such as Weddings etc
- Report any serious maintenance problems, unusual findings, or safety hazards immediately to the manager
- Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness
- Keep office equipment in working order and contact service representatives to correct problems with office equipment, including following-up to ensure problem is corrected.
- Attend to telephone calls whenever required
- Preparing monthly reports, filing all reports and catalogues & making sure that all forms used in the department are available
- Maintaining a safe and hygienic work environment & Performing related duties and special projects as assigned.
- Ensuring all associates have the proper supplies, equipment and uniforms.
- Establishes and maintains open, collaborative relationships with associates.
- Ensures that regular on-going communication occurs with associates in order to create awareness of business objectives, communicate expectations and recognize performance.
- Carry out DOE’s instructions or other designated person of authority
In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
