Emirates NBD
Listed on Emirates NBD's careers page
Is this your job? Claim it: post it here as your company, and applicants come to your dashboard.
Claim this jobPay not stated in the advert
The Senior Project lead position is the key person who answers the questions about what problem are we solving, what should we build and provide the requirements to the design and delivery teams. The role also supports on-ground execution effort with the business and delivery teams in case of queries, challenges and help de-bottleneck/escalate to the right stakeholders. The role would be expected to manage 1-2 project leads, and/or directly manage digital transformation work-stream with 3-4 initiatives concurrently. The role is expected to function largely independently, with limited support from the Senior Practice lead. The role requires strong problem solving, communication, process/journey design, converting high level design to tangible requirements and project management elements to deliver high impact initiatives for sizeable impact on key business metrics e.g., sales, profitability, customer experience, cost efficiency. This is a techno-functional role and is critical for realization of the bank’s digital transformation agenda. For the work-streams managed directly/by the project leads aligned to them, the individual owns the on-ground activities, from solution development to implementation and benefit realization.
There are 3 types of program work-streams that this role supports within the Group’s digital transformation agenda:
1. Business led: The business leaders have a desired vision / opportunity / change that they are already pursuing but are looking for specific inputs from a customer journey or process design perspective. The role is quite focused in such initiatives. Typically, this requires:
2. Business initiated: The business leaders have a desired vision / opportunity / change that they want to pursue but it is at a concept level. For such initiatives, the role is critical to bridge the gap between idea and reality. There is greater buy-in from stakeholders and often availability of budget / capacity to execute the projects, but the role needs to design the functional solution and manage the delivery. Typically, this requires:
© 2026 topjobs.ae
topjobs.ae is a technology platform, not a recruitment agency or employer.
Topjobs · Ras Al Khaimah, United Arab Emirates
3. Group Digital Office led: These are programs where the opportunity / change is being proposed by Digital. For such initiatives, the role is critical in supporting Digital leadership team for creating buy-in with business and finance stakeholders. There is often limited support from stakeholders, especially at initial stages and requires quick contextual opportunities identification and building of stakeholder confidence. The role is often the face of the program and is critical in building Digital’s reputation within the organization.
In addition to the activities highlighted under Business initiated programs, typically this requires:
Experience required:-
Knowledge and Skills:-
Digital Transformation and Operations: Functional understanding of various digital transformation technologies such as GenAI, RPA, IPA, RDA, Machine learning, Big data analytics, chatbots, NLP/NLG and ability to identify what is the right fit for the given problem
1. Deliver high-quality technology solutions, analysis, support and incident resolution.
Performance Measures:
2. Maintain compliance with security, data governance, architecture and service standards.
Performance Measures:
3. Improve quality, efficiency and stakeholder outcomes.
Performance Measures:
4. Strengthen collaboration across business and control functions.
Performance Measures:
