- To deliver items/products from the warehouse to the retail stores as per the process and ensure proper documentation is maintained with high customer satisfaction
Functional Roles and Responsibilities
- Receive the delivery schedule from the delivery supervisor and deliver it to the stores at the specified date and time.
- Ensure the items are handled with care and delivered to the stores without any damages.
- Handle all complaints, concerns of the stores to delivery process, damages caused during transportation of items courteously and escalate it to the delivery supervisor/Customer Service for appropriate resolution.
- Organize and maintain all the store acknowledgements/receipts and submit them to the delivery supervisor.
- Ensure delivery vehicle is roadworthy and is in good condition.
- Maintain HSE practices in the working environment in order to minimize the opportunity of damage property and injury to self and colleagues. Pro-actively remind colleagues to behave in line with the HSE processes defined by the company.
- Check and verify the cartons before / during vehicle loading for quality and quantity checks.
- All returns and stores to warehouse / store transfers stocks are dully handed over to warehouse storekeeper on the same day and obtain acknowledgement as POD.
Education/Certification and Continued Education
Years of Experience
- 1 to 2 years Furniture/retail delivery experience
Knowledge and Skills
- Good communication and interpersonal & Customer handling Skills
- Valid UAE driving license (#3 manual)
