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Topjobs · Ras Al Khaimah, United Arab Emirates
Accor
Listed on Accor's careers page
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Company Description
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
Job Description
Oversee all Front Office activities during the night shift.
Ensure smooth check-in and check-out procedures.
Monitor room availability, room assignments, and occupancy levels.
Ensure all guest requests are handled promptly and professionally.
Coordinate with Housekeeping, Security, Engineering, and other departments.
Ensure proper shift handover and communication with the morning team.
Qualifications
Diploma or degree in Hospitality Management or a related field.
Minimum 3–5 years of experience in Front Office operations, preferably in a supervisory or managerial position.
Previous experience as a Night Manager or Duty Manager is an advantage.
Good knowledge of hotel Property Management Systems (PMS).
Strong knowledge of Night Audit procedures.
Excellent communication and guest-handling skills.
Strong leadership, problem-solving, and decision-making abilities.
Ability to work independently during night shifts.
Excellent command of English; additional languages are an advantage.
Additional Information
