KYC Operations Analyst (UAE Nationals Only) - DUBAI

Excited to grow your career?

We value our talented employees, and whenever possible, help to grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! We are looking for experienced talent interested in AML-KYC space. AML is a key risk area for all banks and this role provides lots of learning related to AML guidelines, policies and procedures.

The Consumer Business AML KYC Analyst is an intermediate-level position, responsible for Anti-Money Laundering (AML) transaction monitoring and KYC (Know Your Client) program at Citi.

Responsibilities:

• Conduct client profile reviews for customer accounts, ensuring all information and supporting documentation comply with applicable local regulations, Citi policies, and KYC standards. Update KYC records and client profiles within required timelines and prior to due dates.
• Perform activities related to transaction monitoring, including preparation and analysis of Management Information System (MIS) reports, and actively participate in quality review discussions and governance forums.
• Support the implementation of technology enhancements, policy updates, and regulatory changes by conducting gap analyses, assessing impacts, and communicating requirements to relevant stakeholders.
• Contribute to process automation initiatives and support the timely implementation of new and revised policies, procedures, and operational controls.
• Maintain and update capacity plans, perform time-and-motion studies, and analyze resource utilization to support workforce planning and operational efficiency initiatives.
• Review, draft, and maintain operational procedures to ensure alignment with current policies, regulatory requirements, and best practices.
• Prepare, validate, and publish daily operational MIS and monthly management reports, ensuring accuracy, timeliness, and meaningful insights for stakeholders.
• Ensure you are meeting quality threshold for all the reviews completed.
• Support continuous improvement initiatives by identifying process gaps, recommending enhancements, and collaborating with stakeholders to improve productivity, quality, and control effectiveness.
• Ensure adherence to Citi's risk and control framework by escalating issues appropriately, maintaining high standards of compliance, and supporting a strong culture of accountability and operational excellence.

Role Qualifications: