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Assistant Relationship Manager

First Abu Dhabi Bank

Listed on First Abu Dhabi Bank's careers page

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Dubai
Sales and business development

First Abu Dhabi Bank

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About the job

JOB SUMMARY

Accomplish set sales and revenue objectives for all Products as per set business plan.
Be commercially effective in the role and consistently keep customer/client as focus & ensure excellent customer service by delivering quality client on-boarding experience.
Participate in the assigned People Development and L&D programmes. Take accountability for own development by active enrolment and participation with close coordination with respective Team.
Ensure implementation of prescribed Sales & Compliance processes as per Bank's policies.
Implement governance & controls to proactively identify, manage and minimize/mitigate potential losses to the franchise within respective Area.

KEY RESPONSIBILITIES

Meet and exceed monthly and annual sales target objectives
Ensure penetration in the market through focus on New to Bank acquisition as well as solicit existing clientele
Do proper analysis of the case and provide all related information of the customer after the field visit is done
To be familiar with all policies, products and processes to ensure superior client on boarding experience
To proactively participate in Learning, Development and training programmes of the bank in order to be effective sales personnel
Ensure strict adherence to all KYC, Compliance policies and other processes as stipulated
Achieve monthly& annual set KPI objectives
Focus on New To Bank acquisition along with leveraging existing client base
To leverage on cross sell opportunities to ensure higher revenue per customer
Maintain Daily Sales Reports on sales performance for review by team leader and manager assets
Ensure thorough knowledge of all product, policies and processes in order to achieve superior client on boarding experience
To ensure no mis selling to customers by offering products/services transparently as per customer requirements
Understand and resolve/escalate customer redresses to ensure timely resolution
To ensure participation in assigned training, Learning & Development programmes
Awareness to competition offerings and offer suggestions to line manager to improve product/ processes
Adhere to Risk Control Assessment process across all areas of Business Banking Department - Selling, Client Onboarding, Fraud Control, Client
Application & KYC Documentation etc.

Assistant Relationship Manager

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Assistant Relationship Manager

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About the job