Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Marketing Executive , you’re not just supporting department initiatives and office management – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
- Support the execution of the hotel's marketing, communications, PR, and promotional activities.
- Assist in developing and implementing marketing plans and campaigns for all business segments, including Rooms, Meetings & Events, and Food & Beverage outlets.
- Monitor online reputation channels and respond to guest reviews in accordance with Hilton brand standards, ensuring timely engagement and sharing guest feedback trends with relevant teams.
- Coordinate marketing projects, ensuring activities are delivered on time and in line with brand standards and approved budgets.
- Manage the hotel's social media content calendar and execute social media activities to enhance brand awareness, guest engagement, and revenue opportunities.
- Create, coordinate, and publish content across digital and traditional marketing channels, including social media, website updates, email campaigns, and internal communications.
- Liaise with photographers, influencers, media partners, agencies, and suppliers to support marketing initiatives and PR activities.
- Assist in the creation of promotional materials, marketing collateral, presentations, and advertising content.
- Support public relations activities, media visits, partnerships, and hotel events to maximize exposure for the property.
- Track campaign performance and prepare marketing reports, highlighting key achievements, insights, and recommendations.
- Maintain the hotel's digital presence, ensuring content remains accurate, engaging, and aligned with Hilton brand guidelines.
- Work closely with operational departments to identify and promote hotel experiences, offers, and services.
- Ensure all marketing activities comply with Hilton brand standards and corporate guidelines.
- Build positive relationships with guests, partners, media contacts, and local stakeholders.
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: