To plan, initiate and conduct sales process with the customers visiting the showroom or while on sales call and contribute in achieving the sales targets
Functional Roles and Responsibilities
- Ensure pre-delivery inspections and proper documentation of the sales transaction
- Carry out sales in accordance to pre agreed monthly targets and budgets.
- Prepare/ maintain visit/ call reports/log highlighting salient features and advise the Manager of the same.
- Report weekly/ monthly on agreed performance data, comparing actual with targeted/ budgeted performance.
- Attend to customers visiting the showroom, initiate sales process with them paying attention to their needs and offer qualified advice on the specifications of the product.
- Maintain close contact with prospect customers, make sales call and visit them to suit their schedule/ convenience. Introduce and follow up suitable sales prospects.
- Maintain customer database and contribute towards the development of prospects list. Keep abreast of competition in this segment of cars.
- Ensure details of all vehicle transactions are accurately completed & recorded and registered with sales administration, including payment and the registration of the vehicle with the traffic department and invoicing.
- Provide highest degree of customer service and satisfaction at all times in accordance with the company’s sales policies and procedures to maximize future recommended or repeat sales
- Ensure that the customer is aware of all available extras, accessories and warranties.
- Notify the customers of delay, changes in the requirements and specifications etc., if any, ensuring smooth conclusion of vehicle handover.
- Provide customers with qualified advice on vehicle finance and insurance facilities.
- Participate in seasonal sales campaign and promotions to maximize sales penetration
Qualification & Experience
- Degree in any discipline or through automotive vocational route
- 3 – 5-year solid experience in POC (Pre Owned Cars) sales in the GCC market
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