To manage and ensure that entire Marine Technical Department are performed in a customer oriented and cost effective manner and to ensure all assets are well maintained to the highest standard
Core Responsibilities:
- Support Abu Dhabi 2030 vision by developing marine services in various ports and logistics hubs in Abu Dhabi
- Ensure the highest levels of customer service satisfaction by providing quality facilities and services
- To ensure that marine services sector provides the capacity, performance and range of maritime, port and logistics services required to spur the economic development of Abu Dhabi.
- Demonstrate commitment to sustainable development
- Achieve economic value addition
- Ensure that laws and regulations set up by the Federal Government, Abu Dhabi Government, Department of Transport and Abu Dhabi Ports are applied in the provision of marine services throughout Abu Dhabi’s Ports.
- Fully conversant with international shipping and port conventions adopted by the UAE and ensure they are complied with.
- To monitor the performance of the marine sector and its service providers to identify service delivery weaknesses and its causes and ensure that appropriate action is taken by the service provider or other entities causing poor performance to achieve excellent service performance.
- To implement and maintain international benchmarking of the key service delivery / performance indicators.
- Ensure implementation & review of Service Level Agreements drawn up with various divisions of corporate Abu Dhabi Ports.
- Ensure high level financial performance & revenue from Marine Services.
- Inform and co-ordinate with ADPorts senior management to ensure they are fully appraised of activities, achievements and challenges facing Safeen.
- Attend Board meetings and contribute as required by the CEO and Board of Directors
- Attend national and international forums to promote ADPorts and to ensure that Safeen functions to the highest international standards
- Continuously exploring opportunities to develop new lines of business and / or modifying existing lines for more efficiency. Implement initiatives to achieve continuous improvement of service standards.
- Other tasks as may be allocated from time to time by the CEO of AD Ports.
People Management Responsibilities:
- Manage the technical departments under Marine Services Division with utmost efficiently.
