Accor
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Company Description
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart ,
Join us and become a Heartist ®.
Job Description
Job Purpose
The Accounts Receivable role is responsible for managing incoming payments, maintaining accurate customer accounts, and ensuring timely collection of outstanding invoices. The position involves issuing invoices, tracking payments, reconciling accounts, and following up on overdue balances to support healthy cash flow. It also includes maintaining financial records, resolving billing discrepancies, and coordinating with clients and internal departments to ensure accurate and efficient receivables management.
DUTIES AND RESPONSIBILITIES
Issue and process customer invoices accurately and on time
Record and post incoming payments to customer accounts
Monitor outstanding balances and ensure timely collections
Follow up on overdue accounts through calls and emails
Maintain accurate and up-to-date customer account records
Reconcile customer accounts and resolve billing discrepancies
Prepare accounts receivable aging reports
Support cash flow management by tracking receivables
Coordinate with sales and customer service teams regarding billing issues
Ensure compliance with company credit and billing policies
Investigate and resolve payment discrepancies and disputes
Assist in month-end closing and financial reporting processes
Maintain proper documentation for all transactions and invoices
Process credit notes, refunds, and adjustments when required
Communicate with clients to ensure clarity of billing and payment terms
Support audits by providing necessary receivables documentation
Maintain confidentiality and accuracy in financial records
Qualifications
Bachelor’s degree in Accounting, Finance, Business Administration, or related field
Diploma in Accounting or Bookkeeping is an advantage
1–3+ years of experience in accounts receivable, accounting, or finance roles
Strong understanding of basic accounting principles and receivables processes
Familiarity with invoicing, billing cycles, and credit terms
Experience using accounting systems such as SAP, Oracle NetSuite, or similar systems
Proficiency in Microsoft Excel for reporting and reconciliation
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
