People & Culture Coordinator

Company Description

Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids’ Club.

Job Description

• Consistently offer professional, friendly and engaging service.
• Assist in the day-to-day operations of the People & Culture department.
• Maintaining flow of documents & ensuring they are as per Hotel policies.
• Prioritize all telephone calls and in-person visitors, scheduling appointments as required.
• Provide all office administration duties such as written correspondence, mail, photocopying and ordering office supplies.
• Maintain confidential filing system for correspondence, policies, standards, regulations and various matters related to the office.
• Maintain lockers inventory and conduct spot check to ensure high standard of hygiene at all time. Be in charge of the overall Back of House areas including cafeteria, First Aid room, corridors, washrooms, lounges and ensure they are spotless and tidy at all time. Assist and lead the quarterly pest control in the lockers, with the support of the Hygiene Manager.
• Assist heartists in exit checklist, clearance, exit interview and resignation process.
• Ensuring the timely posting of pictures from heartist events on the appropriate communication channels, such as Facebook, WhatsApp, LinkedIn, Back of House Area.
• Process letter Requests from heartists (Salary, Employment, Experience Certificates).
• Filing of all heartist documents on a regular basis and maintaining up to date heartist files.
• Processing of new heartists, changes of status and separations in Oasys
• Updating the monthly attendance for P&C in Oasys.
• Birthday Calendar, preparation and sending to all heartists via email.
• Assist and lead the P&C activities and events throughout the year, such as but not limited to, Townhall, sport events, cafeteria events, CSR activities, accommodation gatherings, national days…
• Assist our heartists in any request they might have such as banks issues, cafeteria, insurances and display empathy and flexibility even outside of the work hours when necessary.