Housing Officer

Company Description

SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.

Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors, SLS Dubai is one of the tallest hotels and residences in the region.

A wondrous and striking landmark in Downtown District, designed by the award- winning architects and interior designer Paul Bishop, the SLS Dubai is a unique cabinet of curiosities that never ceases to delight.

Job Description

• Assigning suitable accommodation to employees based on their needs, preferences, and availability.
• Ensuring that all areas of the property is well-maintained, safe, and compliant with relevant local regulations and standards. This may involve conducting regular inspections, arranging repairs and maintenance, and addressing any issues related to cleanliness or safety.
• Providing support and assistance to employees with any housing-related concerns or problems.
• Serving as the primary point of contact for employees regarding housing matters, answering inquiries, and providing information about available resources and services.
• Managing utilities invoices and other costs allocated for accommodation-related expenses.
• Implementing the Housing Rules & Regulations, Overnight Stay Policy, Pets Policy and ensuring compliance with relevant laws and regulations.
• Building positive relationships with employees and local communities, organizing events or activities to promote social interaction and community cohesion.
• Maintaining accurate records and databases related to housing allocations, tenant information, and property maintenance activities.
• Working closely with the Housekeeping Attendant to create the Welcome/Arrival and Departure experience for employees as per SLS standards.
• Fostering a business relationship with key stakeholders such as Housekeeping, Engineering, Security, and Building Management.
• Overlooking the colleague bus transportation services from Accommodation to Hotel and vice versa.
• Assisting employees with emergency medical conditions in the Accommodation by advising the nearest Clinic to visit.
• Ensure fire exits and escape routes are kept clear and unobstructed.
• Ensure fire alarm systems are regularly maintained and tested.
• Ensure fire safety training/fire drills are regularly conducted for all colleagues.