Senior Manager - Projects

The IT Senior Project Manager –will manages the delivery of critical projects end-to-end , and changes, ensuring on-time, on-budget, and high-quality outcomes aligned to business needs. The role manages stakeholders, vendors, and delivery teams, and ensures Programs/ solutions/projects are deployed safely with complete operational handover and measurable adoption.

STRATEGIC:

1. Own delivery strategy for assigned Programs / Projects application initiatives (GBS, ERP/CRM/HCM/finance apps, enterprise SaaS, integrations, workflow platforms), selecting an appropriate delivery method (agile/waterfall/hybrid).

2.Establish application project governance: steering cadence, decision forums, change control, RAID standards, and clear acceptance criteria with business owners.

3. Drive portfolio alignment for assigned projects by managing dependencies across applications, integrations, data, and shared platforms

4. Partner with Business stakeholders, Architecture, Security, and Data to ensure solution designs meet enterprise standards (integration patterns, data controls, auditability, non-functional requirements)..

5. Lead vendor delivery , across multiple stakeholders following Project governance structure or application partners (SOW/SLA adherence, delivery quality, commercials tracking, and escalation management).

6.Tracking vendors as per SOW deliverables , milestone payments, managing and maintaining program /porject plan, budget , contract , procurement , steerco and managemnet update decks.

7.All deliveries to be looked from perspective of Automation, AI & Data analytics

OPERATIONAL:

1. Lead discovery and requirements: facilitate workshops, document functional/non-functional requirements, define scope, and establish baseline plan (schedule, resources, budget).

2. Manage system/ program / application delivery design coordination, build/config oversight, integration coordination, environment readiness, and release planning.

3. Plan and execute UAT approach, test cycles, defect triage, entry/exit criteria, and business sign-off management.

4. Manage data and cutover: migration planning, reconciliation approach, cutover runbooks, rollback planning, and go-live readiness checkpoints.

5. Ensure service transition: coordinate training, knowledge transfer, support model, SOP/runbook creation, and hypercare with clear ownership and SLAs.

6. Maintain strong project controls: weekly status, RAID logs, dependency tracking, issue escalation, and transparent communication to sponsors and PMO.