Implementation Senior Consultant

About Us

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Lead complex client onboardings and implementations with multiple dependencies or regulatory constraints.

Act as trusted advisor on how clients can best leverage the platform and APIs to meet requirements.

Lead advanced platform and API demos, including deep dives into capabilities, patterns, and limitations.

Guide resolution of complex client issues, escalations, and ambiguous problems.

Own delivery governance, onboarding strategy, and escalation management.

Define and improve onboarding and delivery standards, playbooks, and ways of working.

Partner with Product, Engineering, and Customer Success to improve onboarding experience and platform adoption.

Project management

Customer-oriented view;

Track and Implement KPIs

Ensuring visibility of project evolution to stakeholders

Optimise time to value for clients and consistently maintain reasonable timelines.

Deployment requirements knowledge

Qualifications

Basic Qualifications:

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications:

• Russian speaker is highly desirable