Manager - Area

Core Responsibilities:

• Business Operations Management: Oversee day‑to‑day operations within the area,

ensuring compliance with company policies, procedures, and local and international

maritime regulations. Ensure consistent and efficient execution of shipping agency

operations across all locations under responsibility.

• Operational Coordination & Service Delivery: Coordinate shipping and port services,

including vessel handling, port calls, documentation, and customs clearance. Ensure

service quality, operational continuity, and timely execution of contracted services.

• Stakeholder & Supplier Management: Manage relationships with port authorities,

suppliers, subcontractors, and service providers. Ensure performance standards,

contractual compliance, and cost effectiveness.

• Business Development & Strategy Execution: Develop and implement Noatum

Maritime strategic plans within the area to grow the business and improve service

offerings. Identify new business opportunities, market trends, and client needs to

maintain competitiveness.

• Client Acquisition & Commercial Support: In coordination with the Commercial

Management, develop customer acquisition initiatives, support key commercial

negotiations, and retain long‑term client relationships. Contribute to pricing, proposals,

and commercial discussions in coordination with regional and global teams. Ensure high

levels of customer satisfaction by addressing issues and delivering effective solutions in

a timely manner

Market & Performance Monitoring: Monitor market dynamics, operational

BASIC INFORMATION ON THE ROLE

Position Name Area Manager

Cluster / Unit M&S Cluster Division Operations

Title Area Manager Grade

Reporting To Territory Director / Regional Director

Direct Reports Immediate Department Managers

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performance, and commercial results within the area. Identify risks, opportunities, and

improvement actions to support sustainable growth.

• Financial Management: Manage the area’s P&L, budgets, and financial forecasts. Ensure

profitability by optimizing operational efficiency, controlling costs, and supporting

accurate and transparent financial reporting.

People Management Responsibilites:

• Leadership & Team Management: Recruit, develop, and manage area teams, including

operations staff, sales teams, and finance personnel. Establish performance objectives,

monitor employee progress, and foster a positive work culture that emphasizes

teamwork, professionalism, and compliance with safety standards.

Strategic Responsibilities:

• Regulatory Compliance & Risk Management: Ensure operations comply with

international and local maritime regulations. Monitor risks related to port operations,

trade restrictions, customs requirements, and labor laws. Develop and maintain

contingency plans for operational disruptions and unforeseen challenges.

• Reporting & Coordination: Provide regular reports to Regional Management and/or

Headquarters on business performance, risks, and opportunities. Collaborate with

internal teams to ensure effective execution of global strategies at local level.

• External Representation: Represent Noatum Maritime at industry events, forums, and

networking activities, supporting market positioning and relationship building within

the area.

SECTION III: KNOWLEDGE & SKILLS

Educational and

Technical

Qualifications:

• Bachelor’s or Master’s degree in Business Administration, Logistics, Maritime Studies,

or a related field.

• Strong industry knowledge with proven experience in: Shipping agency operations,

port operations and vessel handling, solid understanding of customs procedures and

international maritime regulations.

• Strong financial acumen, with the ability to manage budgets, analyze financial

statements, and achieve profitability targets.

Language Skills:

• Fluent in English (written and spoken).
• Knowledge of additional languages is considered an advantage.

Years of Experience: • More than 15 years of experience in the shipping or logistics industry, with managerial

roles.

Nature of Experience:

• Proven experience managing operations, teams, and complex stakeholder

environments.

• Strong exposure to port operations, commercial liner representation, customs