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Telecommunications Agent (German Speaker)

Listed on Accor's careers page

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Ras Al Khaimah
Full-time
Entry Level
Real estate
Posted 24 Oct

About the job

Company Description

SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with it’s avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals – you, our SO/ Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure.

Job Description

Call Handling: Answer and route incoming calls promptly and professionally.

Guest Requests: Assist with guest inquiries, wake-up calls, and message delivery.

Communication: Relay information to departments and staff accurately.

Documentation: Maintain call logs and service requests.

Support: Assist with emergency communication procedures.

Qualifications

High School diploma or equivalent.

Experience in customer service or call handling preferred.

Clear communication and telephone etiquette.

Multitasking and problem-solving abilities.

Familiarity with telecommunication systems.

Additional Information

Other

Source: Accor careers page