Hilton
Listed on Hilton's careers page
Is this your job? Claim it: post it here as your company, and applicants come to your dashboard.
Claim this jobPay not stated in the advert
Exceptional Hospitality Starts with You
Here's what you'll do during a typical day:
ESSENTIAL FUNCTIONS
Keep open communication with the Reservations Manager and proactively highlight any operational challenge, guest complaints, initiates etc.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
Assists office in any other administrative duties as needed.
Prepares reports as required.
Attends training and meeting as required.
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
Ability to read, listen and communicate effectively in English.
Ability to access, read and accurately input information using a moderately complex computer system.
Ability to effectively deal with both internal and external customers, some requiring high levels of patience, tact and diplomacy. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions.
