JOB SUMMARY
To lead the digital transformation of the Bank's investment business by converting investment products, services and client journeys into scalable, end-to-end digital experiences across all client segments while driving business growth, operational efficiency and superior client experience.
- The Executive Director, Digital Investment Solutions) will be responsible for defining and executing the digital investment product strategy across all client segments, ensuring that investment products and services are delivered seamlessly through digital channels while maintaining regulatory, operational and client experience standards.
- The role holder will act as the bridge between Investments, Wealth Management, Business, Technology, Operations, Digital, Risk and Compliance teams to understand existing investment product processes, identify bottlenecks and inefficiencies, and develop a multi-year roadmap for the digitization of investment products and investment journeys.
- The individual will own the end-to-end transformation agenda covering mutual funds, equities, ETFs, fixed income, structured products, derivatives, FX, advisory solutions and other investment offerings, with the objective of enabling clients to discover, onboard, transact, monitor and service investments digitally.
- The role requires a strong combination of product expertise, digital transformation experience, process engineering capability and stakeholder management skills to deliver scalable, client-centric and commercially viable digital investment solutions across the Bank.
KEY RESPONSIBILITIES:
- Own the vision, strategy and execution roadmap for the digital wealth and investment platform, enabling clients to seamlessly discover, invest in, monitor and service investment products through digital channels.
- Lead the end-to-end transformation of investment product journeys by assessing existing processes, identifying operational bottlenecks, and implementing scalable, client-centric digital solutions that improve efficiency, control and client experience.
- Drive the digitalization of the Bank's investment product universe, including mutual funds, equities, ETFs, fixed income, derivatives, structured products, FX solutions, advisory services and other wealth management offerings.
- Act as the business owner for digital investment platforms and capabilities, translating business requirements into executable initiatives and partnering with Technology, Operations, Digital, Risk and Compliance teams to ensure successful delivery.