About the Role
We are looking for a proactive and detail-oriented Loss Prevention Specialist to support our retail operations across the UAE and GCC. This role plays a critical part in minimizing shrinkage, protecting company assets, and driving a culture of compliance and accountability across stores.
The ideal candidate will have minimum of 2-3 years of experience in retail or hospitality loss prevention , strong analytical skills, and the ability to build strong partnerships with store teams while conducting investigations, audits, and risk assessments.
This position requires someone who is hands-on, highly organized, and flexible in supporting business needs across multiple locations.
Functional Role and Key Responsibilities:
- Conduct regular store audits, compliance reviews, and self-assessment evaluations.
- Investigate incidents relating to inventory losses, cash shortages, theft, fraud, and policy violations.
- Review and analyze CCTV footage to identify risks, suspicious activities, and operational gaps.
- Monitor shrinkage trends and recommend corrective actions to reduce losses.
- Prepare accurate reports and dashboards using Microsoft Excel.
- Perform store visits to assess compliance with company policies, security controls, and operational procedures.
- Support investigation management from initial reporting through closure and implementation of corrective actions.
- Educate and train store teams on loss prevention best practices, stock control, cash handling, and security awareness.
- Work closely with Store Managers, Operations, Inventory Control, Finance, and Security teams to mitigate risks.
- Ensure security systems and equipment are operating effectively, including CCTV, EAS, and alarm systems.
- Liaise with external stakeholders, including security providers, mall management, and authorities when required.
- Identify opportunities to improve controls, reduce shrinkage, and strengthen asset protection across the business. Based on responsibilities outlined in the role profile.
What We're Looking For
- 2-3 years of experience in Loss Prevention, Asset Protection, Retail Security, Store Compliance, or Investigation roles .
- Experience within retail stores or hospitality with multi-site operations in the UAE or GCC.
- Strong understanding of shrinkage reduction, stock loss prevention, store controls, and retail operations.
- Experience conducting investigations and preparing findings reports.
- Advanced proficiency in Microsoft Excel (Pivot Tables, VLOOKUP/XLOOKUP, data analysis, reporting).
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management skills.
- Ability to work independently and travel across stores when required.
- Bachelor's degree preferred.
- Fluency in English.
- Holds UAE valid Driving License
Why Join Us?
- Opportunity to contribute directly to reducing business losses and improving operational controls.
- Exposure to multiple retail brands and locations.
- Collaborative and fast-paced retail environment.
- Growth opportunities within a leading retail organization.
