Company Description
Fairmont Hotels & Resorts
Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.
About Fairmont Fujairah Beach Resort
Nestled among the hidden valleys of the majestic Al Hajar Mountains, our unique beach resort lies along the coast of Dibba, the second-largest town in the emirate of Fujairah offering guests the holiday of a lifetime.
About the Application Process:
At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.
Job Description
Primary Responsibilities:
- Perform opening and closing duties, ensuring proper setup of the bar area and tables according to standards.
- Deliver exceptional food and beverage service, adhering to departmental standards and LQA service standards.
- Greet patrons warmly, take orders, and serve food and beverages promptly and at the correct temperature.
- Maintain a thorough knowledge of all menu items, including ingredients, preparation methods, and potential allergens.
- Up-sell and promote food and beverage offers to maximize sales revenue, cross-selling other dining venues when necessary.
- Handle guest complaints and comments tactfully, reporting any issues to management promptly.
- Maintain a high standard of personal appearance, hygiene, and adhere to food safety and hygiene standards (HACCP).
- Supervise assigned work stations and assist in overseeing outlet operations in the absence of management.
- Collaborate with other Food & Beverage outlets during peak times or when required.
- Attend all briefings, meetings, and training sessions as assigned by management, staying updated on hotel services, fire safety, and emergency procedures.
Qualifications
- Previous experience in a similar role within a restaurant or hotel environment.
- Strong knowledge of beverage & cocktail preparation techniques and recipes.
- Ability to work efficiently in a fast-paced environment and multitask effectively.
- Flexibility to work varying shifts, including weekends, nights, and public holidays.
- Embrace the Fairmont brand promise and luxury in your role and in all your interactions
- Foster an inclusive environment where every individual feels valued and respected
Additional Information
