Group Director- Strategy & Technology Operations

JOB ACCOUNTABILITIES

A. Strategy Execution & Business Alignment

Translate business and technology strategy into clear, outcome-driven execution priorities

Ensure all major initiatives are aligned to measurable business value (revenue, cost, CX, efficiency)

Drive clarity of ownership, success measures, and expected outcomes across leadership

B. Organizational Performance & Insight

Establish a single, executive-level view of performance across Logistics Technology

Synthesize inputs from Product, Engineering, and PMO into actionable insights for leadership

Identify performance gaps, risks, and trade-offs; recommend corrective actions

C. Cross-Functional Integration & Execution Effectiveness

Align Product, Engineering, Architecture, Finance, HR, and PMO to operate as an integrated system

Resolve cross-functional friction, misalignment, and prioritization conflicts

Act as a neutral operator to ensure decisions translate into execution

D. Financial & Operational Discipline

Drive financial rigor across budgeting, forecasting, and cost management

Ensure alignment between investment decisions and business outcomes

Oversee headcount planning, vendor spend alignment, and resource optimization

E. Executive Operating Cadence & Decision Support

Run the leadership operating rhythm (business reviews, performance discussions, strategic forums)

Prepare decision-ready insights for EVP and leadership team (trade-offs, capacity, priorities)

Ensure leadership discussions are outcome-focused and lead to clear actions

F. Organizational Effectiveness & Continuous Improvement

Identify structural inefficiencies and improvement opportunities across the organization

Drive adoption of consistent ways of working across domains

Enable a culture of accountability, transparency, and outcome ownership

QUALIFICATIONS, EXPERIENCE AND SKILLS

Qualifications

Bachelor’s degree in engineering, Business, or related field

MBA or equivalent preferred

Experience

12–18 years in strategy, operations, or transformation roles within technology organizations

Experience working in large, complex, global environments

Proven ability to operate at executive level (CIO/CTO/EVP interface)

Experience driving cross-functional alignment and organizational transformation

Core Skills

Functional:

Strong understanding of product, engineering, and technology operating models

Financial acumen (budgeting, forecasting, cost management)

Strategic planning and execution alignment

Data-driven performance management

Leadership:

Strong executive presence and ability to influence without authority

High judgment and structured problem-solving capability

Ability to operate in ambiguity and drive clarity

Strong stakeholder management across senior leaders

Bias for action and accountability

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