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Bellman

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الفجيرة
دوام كامل
Associate

Accor

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Company Description

Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

About Fairmont Fujairah Beach Resort

Nestled among the hidden valleys of the majestic Al Hajar Mountains, our unique beach resort lies along the coast of Dibba, the second-largest town in the emirate of Fujairah offering guests the holiday of a lifetime.

About the Application Process:

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Job Description

Assist guests with heavy packages, coats, suitcase, etc. courteously and quickly, before having to be asked
Adhere to guest check-in and check-out procedures pertaining to baggage handling
Welcome guests at the main entrance with the greeting appropriate to the time of day
Assist arriving and departing guests by opening and closing car and taxi doors
Maintain a clean and tidy entrance, drive-way and lobby
Guide the guest to the Front Desk and wait behind the guest during the check-in
Be familiar with hotel layour and memorize the preferred route for escorting guests
Room the guest in accordance with hotel standards
Be familiar with the lift workings and emergency stairs
Provide information to guests about the hotel facilities and services
Learn and utilize names of guests, especially repeat and long staying guests and routinely greet guests as they pass through the lobby
Help other employees in department, replacing them temporarily when necessary
Keep the baggage room clean and in order
Upon arrival of newspapers, prepare them and deliver them to guest rooms as assigned by Front Office staff
Use the Duty Log to document matters of importance
Arrange transport with the Airport Concierge and coordinate luggage

Bellman

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Bellman

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عن الوظيفة