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Topjobs · Ras Al Khaimah, United Arab Emirates
Accor
Listed on Accor's careers page
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Company Description
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
Job Description
Coordinate daily housekeeping operations to ensure smooth departmental activities.
Maintain and update room status reports, cleaning schedules, and assignments.
Communicate with Front Office regarding room availability, guest requests, and priority rooms.
Handle guest requests and ensure timely follow-up.
Prepare daily reports, attendance records, duty rosters, and departmental documentation.
Coordinate maintenance requests with Engineering and follow up on pending issues.
Monitor housekeeping supplies, amenities, linen inventory, and stock levels.
Handle departmental calls, emails, and internal communications.
Maintain accurate lost and found records in accordance with hotel procedures.
Assist the Executive Housekeeper with administrative and operational tasks.
Ensure effective communication between housekeeping colleagues and other departments.
Support compliance with hotel cleanliness, hygiene, safety, and service standards.
Qualifications
Diploma or degree in Hospitality Management or a related field preferred.
Minimum 1–2 years of relevant experience, preferably in a luxury hotel.
Knowledge of housekeeping operations and room status management.
Proficient in Microsoft Office and hotel systems, preferably Opera.
Strong communication, organizational, and multitasking skills.
Excellent attention to detail and ability to work under pressure.
Good command of written and spoken English.
Positive attitude, teamwork skills, and guest-focused mindset.
Additional Information
