Assistant Restaurant General Manager - Couqley French Brasserie

Company Description

Bienvenue à Couqley!

Amidst the clinking of glasses, friends’ laughter, and France’s glorious flavors, forge cherished memories at this delightful brasserie located in vibrant Downtown Dubai. Offering a premium-casual dining experience with cherished companions. With seating on the year-round al fresco terrace and interiors designed by artist Ana D’Castro, among the lively chatter of fellow connoisseurs, Couqley is the perfect venue for a romantic dinner or casual meal with friends.

This award winning Brasserie offers a personalized, friendly service and a selection of authentic culinary creations, to create an unforgettable culinary experience for our guests.

Job Description

Reporting to Restaurant General Manager, you will be assisting in overseeing the daily operations of our award-winning restaurant, ensuring exceptional service standards and operational excellence at all times.

• Place both guest and Heartist experience at the centre of every decision by leading through example, fostering an engaging, supportive and empowering work environment.
• Partner closely with the Management to develop and implement initiatives, promotions and incentives that enhance guest satisfaction, drive team engagement and maximize revenue.
• Maintain a strong understanding of the restaurant's reservation, booking and guest profiling systems to optimize guest experiences and commercial performance.
• Build strong collaboration between the Front of House and Back of House teams, ensuring seamless communication and efficient service delivery.
• Proactively gather guest feedback, identify opportunities for improvement and implement action plans to continuously elevate the dining experience.
• Drive service excellence by planning and delivering regular training sessions, coaching, performance feedback and daily briefings, ensuring all restaurant and bar team members consistently uphold brand standards.
• Inspire, motivate and develop the team to achieve business objectives while creating a positive and high-performing workplace culture.

Qualifications

• A track record of leading large teams in restaurants and bars; you’re a natural at inspiring trust and bringing others along on a journey.
• 2+ years’ experience in a similar restaurant management role in a busy, bustling environment.