Quality Specialist, Emirates Flight Catering

About the job

Conduct quality audits and manage operational inspections to ensure compliance with established standards.
Act as a business partner to operational teams, providing quality guidance and support to drive performance improvement.
Monitor quality performance indicators, analyze trends, and identify opportunities for improvement.
Investigate non-conformities, customer complaints, and quality deviations, and coordinate corrective and preventive actions.
Prepare quality reports, dashboards, and insights to support data-driven decision making.
Facilitate continuous improvement initiatives to enhance product quality, service delivery, and customer satisfaction.
Ensure adherence to regulatory, food safety, quality, and company requirements.
Collaborate with stakeholders across departments to foster a culture of quality and operational excellence.

Bachelor’s degree in Industrial Engineering , Quality Management, Business Administration, Operations Management, or a related discipline.
6-7 years of experience in Quality Assurance, Quality Management, Operational Excellence, Compliance, Auditing, or Continuous Improvement roles.
Proven experience in conducting audits, managing inspections, and monitoring compliance against organizational standards and requirements.
Strong analytical skills with experience in performance measurement, trend analysis, reporting, and root cause analysis.
Experience in driving corrective actions, process optimization, and continuous improvement initiatives.
Proficiency in Microsoft Office applications, particularly Excel, Power BI, and reporting tools.
Strong business partnering, stakeholder management, communication, and influencing skills.
Professional certifications such as ISO Internal Auditor, Lead Auditor, Lean, or Six Sigma are advantageous.