Sr. Manager, Consumer Platforms & Digital Experiences CEMEA

• Oversee the rollout and expansion of intelligent consumer experience capabilities, including market onboarding, business readiness, adoption tracking, and performance optimization.

• Lead onboarding and integration of partners, benefits, and ecosystem capabilities, including travel, lifestyle, concierge, and future digital experiences.

• Act as the primary liaison between regional leadership, market teams, external partners, and engineering teams to ensure effective execution and delivery.

• Manage launch readiness, production deployments, operational handover, post-launch stabilization, and continuous platform improvement.

• Maintain integration roadmaps, dependency tracking, and delivery plans across Visa capabilities and third-party partner ecosystems.

• Identify and evaluate emerging technologies, capabilities, and partnerships to support the future evolution of Visa's consumer platforms and digital experiences.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

• 10+ years of experience in digital product management, platform delivery, payments, technology, or transformation programs.

• Proven experience delivering customer-facing digital platforms, migrations, product launches, and large-scale transformation initiatives.

• Strong expertise in customer journey design, UX/UI, onboarding experiences, and digital engagement strategies.

• Experience managing product roadmaps, feature prioritization, enhancement backlogs, and market localization requirements.

• Demonstrated success leading partner onboarding, technology integrations, testing, launch readiness, and operational handovers.

• Strong program governance, executive reporting, risk management, and post-launch stabilization experience.

• Excellent stakeholder management and communication skills, with the ability to influence senior leaders and align cross-functional teams.

• Knowledge of digital platforms, mobile applications, AI-enabled capabilities, and emerging consumer engagement technologies.

• Strong analytical, problem-solving, and execution skills within complex, matrixed organizations.

• Experience within payments, consumer banking, loyalty, travel, lifestyle, or digital consumer ecosystems preferred.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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