Meet customers with pleasant appearance on their arrival to Service Reception and guide them properly with courtesy
Functional Roles and Responsibilities
- Provide an efficient and courteous welcome to the customers by arranging to seat them and keep them comfortable till they are attended by the Service Advisor with minimum waiting time.
- Being responsible for creating an initial impression about the company, strictly follow the dress code.
- Update appointment board on daily bases and explain the importance of appointment to the customers who come without appointment.
- Incase of overcrowding in reception, manage the situation efficiently to ensure customers are happy.
Assist in maintaining courtesy/ loaner cars.
- Ensure reception area is kept clean and arrange to remove vehicles as soon as possible.
- Assist customers in all possible ways to ensure their business needs are met.
- Call customers to remind them of their service appointment
Qualifications & Experience
- High School level educated & PC literate
- Pleasant personality and helping attitude
- Cordial and effective communication (bilingual is added advantage)
- Punctual and respect for time
