JOB SUMMARY / INTRODUCTION
To support growth of Industrial & Manufacturing [under Wholesale Banking] account portfolios and client relationships; improve service quality levels, maintain an ongoing client interaction and origination of new business to ensure that the team’s objectives are constantly met and its revenue targets achieved, while maintaining client satisfaction and portfolio credit quality.
KEY RESPONSIBILITIES
- Actively work with deal teams on WBG transactions, ensuring timely and efficient closure and execution.
- Conduct in-depth financial analysis, market research, and due diligence to support credit decisions.
- Negotiate terms and conditions, ensuring alignment with bank profitability and risk appetite.
- Stay abreast of market trends and industry developments relevant to your client segment.
- Build and maintain strong relationships with high-value corporate and institutional clients, achieve high degree of customer satisfaction in annual client survey reports.
- Originate and execute new business opportunities, exceeding assigned revenue targets.
- Support clients in day-to-day banking business, liase with support functions for smooth conduct of business. Point of escalation from clients’ on any operational matters.
- Increase SoW and cross sell, both by increasing the nos. of IB products and other ancillary opportunities offered by other business verticals e.g., employee banking, payments etc.
- Provide support to EDs/Ds in proactive planning and submission of Global Key Account Plans for key clients.
- Understanding risk adjusted return metrics preparation of RAROC [Risk adjusted return on capital] calculator.
- ESG: Collect necessary client side and internal data for ESG rating of relationship per bank policy.
- Ensure all clients’ files/documents are maintained and filed with CAD, LPM etc.
- Ownership & Completion of all KYC process both new to bank and renewals of accounts under the portfolio within standard TAT. Understanding of Banks KYC, AML policies and regulations.
- Support respective EDS/DS in day-to-day administrative and transactional activities of client management including client calls, documentation follow up, updating pipeline, and any other activities in the unit/team to ensure continuity of work and the delivery of effective and high quality outputs;
- Ensure strict adherence to credit policies and procedures, standard operating procedures, maintaining strong risk management practices.
- Monitor portfolio performance and proactively identify potential credit risks, taking necessary corrective actions.
