Housekeeping Coordinator

Company Description

Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants , three outdoor pools, a wellness hub with a fully equipped gym and four treatment rooms, water sports, and a year round Kids Club make it an ideal holiday destination. Whatever your pace, in the sea or on land, enjoy an experience fueled environment.

Job Description

Housekeeping Coordinator

We are seeking a highly organized and detail-oriented Housekeeping Coordinator to support the daily operations of the Housekeeping Department.

What you will be doing:

• Coordinate daily housekeeping activities and maintain accurate records of room status, maintenance requests, lost and found items, and guest requests.
• Monitor and update room status in the property management system to ensure timely room availability.
• Serve as the main communication link between Housekeeping, Front Office, Engineering, and other departments.
• Answer telephone calls, respond to inquiries, and handle guest requests promptly and professionally.
• Prepare daily reports, attendance records, schedules, and other administrative documentation for the department.
• Track cleaning supplies, linens, and departmental inventory, reporting any shortages as required.
• Coordinate work orders and follow up on maintenance issues to ensure timely resolution.
• Maintain filing systems and confidential employee and departmental records.
• Assist in onboarding, training coordination, and administrative support for Housekeeping team members.
• Ensure compliance with hotel policies, hygiene standards, and health and safety regulations.
• Support departmental projects and perform other duties as assigned by the Executive Housekeeper.
• Prepare and maintain accurate attendance records, duty schedules, leave records, and overtime reports for payroll processing.

Qualifications

Your experience and skills include:

• Previous experience in Housekeeping, Administration, or a similar role within a hotel environment.
• Good communication and interpersonal skills.
• Proficiency in Microsoft Office applications.
• Experience with hotel property management systems is an advantage.
• Ability to work in a fast-paced environment and maintain attention to detail.
• Good command of English; additional languages are a plus.
• Minimum one (1) year of experience in a Housekeeping Coordinator, Administrative, or similar support role within a 5-star hotel, preferably a luxury resort in the UAE.

Additional Information

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

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