Senior Revenue Operations Manager

At WooCommerce , we’re on a mission to democratize commerce. Millions of merchants around the world build their businesses with our open-source platform, and we’re scaling how we support them.

Specifically, we’re scaling our B2B merchant acquisition efforts and are looking for a Senior Revenue Operations Manager to help build our Revenue Operations function largely from the ground up. This role goes beyond optimizing what exists today: it involves designing systems, processes, and data foundations that don’t yet fully exist, while ensuring they can scale thoughtfully over time.

You’ll partner closely with Sales and Customer Success leadership as a trusted operational and analytical partner, helping establish the foundations that enable clear decision-making, effective execution, and predictable growth.

This is a senior individual contributor role with significant ownership and influence. Your work will directly shape how we operate today and how we scale going forward.

What You’ll Do

• First 90 days: Build core dashboards, identify process/data gaps, establish remediation plans.

• First 180 days: Create capacity and territory models, map the full tech stack and integrations, define the attribution model.

• First 12 months: Achieve predictable forecasting (within ±10%) and establish a scalable enablement foundation.

Day to day, Week to week, Month to month

Systems & Data Foundation

• Own vendor relationships, tools, and integrations (Salesforce, Gong, ChiliPiper, etc.).

• Establish data quality standards, access controls, and governance practices.

• Build durable dashboards and ad hoc reporting that clearly answer “where are we vs. target?”

• Perform ongoing process and data gap analysis, prioritizing practical improvements while keeping long-term scalability in mind.