Multi-Property Director of Sales – Leisure

• Discounts for your friends and family.

• Unlimited career opportunities (Internationally and locally)

• Medical and Life insurance

• Amazing support to ensure you have all the tools you require to complete your day-to-day tasks.

OUR EXPECTATIONS FROM THE ROLE:

JOB SUMMARY

As the multi-property sales contact for leisure customers, the Multi-Property Director of Sales – Leisure is responsible for the overall strategy of the wholesale and luxury consortia segments for JW Marriott Marquis Hotel Dubai, Le Meridien Al Aqah Beach Resort Fujairah and Al Maha, a Luxury Collection Desert Resort and Spa. Achieves personal and segment revenue goals. Ensures business is turned over properly and in timely fashion for proper service delivery. Ensures compliance with Marriott International / JW Marriott Operating Standards to maintain brand integrity.

SCOPE / BUSINESS CONTEXT

• A Full Time position based at JW Marriott Marquis Dubai

• Number of Direct Reports – 3

• Titles of Direct Reports – Multi-Property Sales Manager – Leisure, Multi-Property Assistant Sales Manager – Leisure, Multi-Property Sales Executive – Leisure.

CANDIDATE PROFILE

Experience:

• Must have (4+) years of progressive sales experience

• Previous experience in the hospitality industry preferred; experience selling luxury brands and experiential services preferred

Skills and Knowledge

• Aggressive negotiating skills and creative selling abilities to close on business with a high conversion ratio

• Possesses software knowledge (Microsoft Office, etc.)

• Must be able to “Knock on doors” to get the business

• Knows how to conduct research on the Internet

• Weekly prospecting and soliciting goals

• Uncovering new customers (Local and social)

• Effective sales skills to up-sell products and services

• Strong customer development and relationship management skills

• Knowledge of contract management and legalities

• Financial management skills, e.g. ability to understand P&L statements, manage operating budgets, forecasting and scheduling

• Strong communication skills (verbal, listening, writing)

• Strong problem-solving skills

• Strong customer and associate relation skills

• Strong presentation and platform skills

• Strong organization skills

• Strong “Closing skills”

• Strong “persuasion” skills

• Effective decision-making skills

• Strong team management skills

Education or Certification

• College degree preferred

CORE WORK ACTIVITIES

The following are specific responsibilities and contributions critical to the successful performance of the position:

BUSINESS RESULTS

Sales & Revenue Management

• Builds the department top line revenue by adhering to sales strategy guidelines set forth by the Director of Sales & Director of Sales & Marketing.

• Identifies revenue opportunities for the hotel based on the client profile.

• Meets and exceeds individual revenue goals. Effectively manages customer budgets to maximize revenue and meet the customer’s needs and identifies opportunities to up-sell products and services throughout the sales process.

• Exceeds company minimum standards with the SFA sales process and acts as a mentor for others within this area.

• Understands the overall market in which they sell - competitors’ strengths and weaknesses, market trends, supply and demand, etc.

• Builds and strengthens relationships with existing and new customers to include business trips, sales calls, entertainment, FAM trips, etc.; and effectively conducts customer site inspections.

• Excels at proactive selling. Targets key accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Proactively identifies, qualifies, and solicits new business to achieve personal and hotel revenue goals. Focuses on accounts with larger potential sales revenue.

• Responds to incoming inquiries within their market segment in a timely manner.

• Proactively targets not only the local Destination Management Company but also works closely with the end Tour Operator in the source markets.

• Closes the best opportunities for the hotel based on market conditions and hotel needs.

• Creates sales contracts as required.

• Comprehends budgets as needed to assist in the financial management of the department. Understands the impact of department's role in the overall hotel financial goals and objectives and manages to achieve or exceed budgeted goals.

MANAGEMENT COMPETENCIES

• Leadership

• Managing Execution

• Building Relationships

• Generating Talent and organizational capability

• Learning and applying professional expertise

In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Source: Marriott International careers page

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