Barista Maestro

• Champion the consistent preparation and presentation of coffee and other beverages across all outlets, ensuring adherence to the highest quality standards.
• Develop, maintain and comply with the Standard Operating Procedures (SOPs) for beverage service to drive consistency and elevate service delivery.
• Enhance team capabilities and skills through continuous engagement, performance monitoring, and practical guidance to strengthen skills and promote craftsmanship.
• Oversee the setup and upkeep of beverage stations, ensuring smooth and efficient operations during daily service and special events.
• Collaborate with culinary and service teams to creatively integrate coffee offerings into menus and event concepts, enhancing the overall guest experience.
• Ensure all coffee equipment and supplies are properly maintained, operationally ready and available to avoid any service interruptions.
• Drive product innovation by introducing new brewing methods and seasonal offerings.
• Conduct regular quality assurance checks to ensure alignment with the Quality Policy established in accordance with ISO 9001:2015 standards, while strictly adhering to the company’s hygiene policies and procedures to maintain proper food and equipment handling standards as per departmental guidelines and EKFC Quality Policy.
• Partner with outlet and event managers to ensure beverage service supports operational goals and exceeds guest expectations.

Education Qualification:

• Diploma or certification in Hospitality, Culinary Arts, or a related field

• Barista certification from a recognized institution e.g., Speciality Coffee Association, Barista Guild (preferred)

Work Experience

• Minimum of 5 years’ experience as a professional barista within a hospitality or catering environment, including at least 2 years in a supervisory or training capacity within beverage operations.

• Proven experience working in high-volume service settings, such as large-scale events and multi-outlet operations.

Skills & Competencies