To manage and ensure that entire Marine Technical Department are performed in a customer oriented and cost effective manner and to ensure all assets are well maintained to the highest standard
Core Responsibilities:
- Support Abu Dhabi 2030 vision by developing marine services in various ports and logistics hubs in Abu Dhabi
- Ensure the highest levels of customer service satisfaction by providing quality facilities and services
- To ensure that marine services sector provides the capacity, performance and range of maritime, port and logistics services required to spur the economic development of Abu Dhabi.
- Demonstrate commitment to sustainable development
- Achieve economic value addition
- Ensure that laws and regulations set up by the Federal Government, Abu Dhabi Government, Department of Transport and Abu Dhabi Ports are applied in the provision of marine services throughout Abu Dhabi’s Ports.
- Fully conversant with international shipping and port conventions adopted by the UAE and ensure they are complied with.
- To monitor the performance of the marine sector and its service providers to identify service delivery weaknesses and its causes and ensure that appropriate action is taken by the service provider or other entities causing poor performance to achieve excellent service performance.
- To implement and maintain international benchmarking of the key service delivery / performance indicators.
- Ensure implementation & review of Service Level Agreements drawn up with various divisions of corporate Abu Dhabi Ports.
- Ensure high level financial performance & revenue from Marine Services.
- Inform and co-ordinate with ADPorts senior management to ensure they are fully appraised of activities, achievements and challenges facing Safeen.
- Attend Board meetings and contribute as required by the CEO and Board of Directors
- Attend national and international forums to promote ADPorts and to ensure that Safeen functions to the highest international standards
- Continuously exploring opportunities to develop new lines of business and / or modifying existing lines for more efficiency. Implement initiatives to achieve continuous improvement of service standards.
- Other tasks as may be allocated from time to time by the CEO of AD Ports.
People Management Responsibilities:
- Manage the technical departments under Marine Services Division with utmost efficiently.
- Achieve maximum operational efficiency to ensure revenue inflow in line with the approved budget to support AD Ports budgetary commitments.
- Finalize the manning needs of the division and propose revision to division’s organization chart in line with an ever-increasing scope of work of Marine Services division.
Strategic Responsibilities:
- To develop the business strategy for Abu Dhabi Ports role and participation in the marine sector and to negotiate concessions, service contracts or joint venture agreements with marine service providers to implement the strategy.
- To ensure that companies providing services to port users, government organizations and other stakeholders cooperate and communicate effectively and to establish continuous improvement in culture within the sector.
- To ensure future income generation is compatible with the investment in marine services in various ports and projects.
- To ensure that the marine facilities, operators and other service providers comply with the international safety and security standards and to monitor compliance regularly.
- By providing efficient marine services, support development of Ports in Abu Dhabi in compliance with the Vision of the Emirate of Abu Dhabi to make it a commercial hub;
Educational and Technical Qualifications:
Bachelors / Master degree
Marine Technical expertise
Ports & Marine industry experience in a similar senior managerial role.
Language Skills:
Written and spoken English.
Years of Experience:
- Minimum 5 years of maritime experience in senior managerial roles.
Nature of Experience:
Strong results orientation and commercial focus
Highly developed political negotiation skills
High level understanding of Government organisation and processes
Detailed knowledge of the commercial and operational business drivers in the maritime, ports & logistics sector
