Senior Manager - Customer Due Diligence

Engagement with Business and Compliance teams

• Continue to engage with RMs/Business to ensure timely submission of documents.
• Be the single point of contact for issues/escalations
• Support the business by explaining the requirement and understanding challenges if any and work towards problem resolution.
• Close interaction with compliance for closure of cases.
• Management of compliance requests and projects

Engagement with OPC ARC and RMC

• Continuous engagement with OPC ARC to ensure that reviewed cases are processed in Finacle with the given TAT.
• Highlight system improvements and provide inputs as and when needed.
• Engage with RMC to ensure all documents are stored in Doc safe.
• All reconciliations are in place.
• Be the single point of contact for issues/escalations

Process Ownership and development

• Work with Group Compliance to ensure policy updates are done in a timely manner and in line with Business practicalities.
• Where needed look for system solutions and enhance existing standards to ensure that the data quality of portfolio as well as risk is well managed.
• Support and engage in all CDD related initiatives.

Team and Management support.

• Overlook the control functions within the team.
• Timely submission of management reports.
• Drive team engagement and improvement.

Project Management

• End to end management of projects assigned by engaging relevant stakeholders, providing required inputs for BRD, timely execution of UAT and successful implementation.

Education

• The incumbent will have a degree education as minimum.

Experiences

• The incumbent will have at a min of 8-10 years of banking experience with at least 4 years of experience in carrying out CDD reviews.
• UAE experience preferred with an understanding of local corporates/structures etc.

Knowledge & Skills

• Compliance background with working knowledge of CDD/KYC and other regulatory requirements.
• Analytical and attention to detail
• Problem identification and solving skills
• Good written and oral communication skills
• Ability to communicate at both detailed and concise levels with all levels of management.
• Good time management skills and adherence to deadlines is essential
• Good team management skills
• Demonstrated project management and leadership skills
• Negotiation and influencing skills
• MIS skills
• Arabic language is preferred

Behavioral Competencies

• Can Do Attitude
• Team Work spirit
• Ownership of Tasks assigns
• Self-starter and Independent.
• Motivated
• Assertive and confident
• Committed to creating a continuous improvement culture within a team and organization
• Interpersonal abilities to present a business friendly image to all internal and external stakeholders
• Good team work skills to establish and maintain effective business

There’s never been a better time to join Emirates NBD.

We’re one of the region’s most recognizable brands. We’re banking innovation leaders. We’re growing across both the UAE and our global offices. We offer a huge range of professional development opportunities to accelerate your career. It also goes without saying that we provide extremely competitive rewards, benefits and perks too, like our flexible work policy so you can work from home whenever it suits.

At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills and capabilities.

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Source: Emirates NBD careers page

• Emirates NBD jobs in the UAE